Shipping and Exchange Policy


Shipping and Returns

Paints Passion ships only in India. We use the best logistics partner to ensure your product reaches safely you in minimum time.

Shipping Duration

All the products are processed with a lead time of 3-4 working days. Lead Time refers to the number of days within which the order can be dispatched from our warehouse.

Orders are not shipped on weekend or holidays. Delivery Time of the orders may vary depending on the location.

Shipping Charges

All the products exclude shipping charges. Shipping charges are charged as per actuals. We do not provide COD.

Order Cancellation

Orders once shipped cannot be cancelled. In order to make changes to your order, kindly drop us a mail at contactus@paintspassion.com. We will try our best to make the required changes.

 

Returns and Exchanges

Products once sold cannot be returned unless damaged from our end. In case of an exchange product request, kindly drop us a mail at contact@paintspassion.com. We will consider the case and try our best to exchange the product. Any reverse shipment charges incase of an exchange will be borne by the customer

Cash Refund will not provided in an exchange scenario. Exchange will be provided via Store Credit. Shipping Charges cannot be refunded.

Damaged Products

Incase you receive damaged products, kindly drop us a mail at contactus@paintspassion.com along with the images of the damaged product, we will help replace the product or provide Store Credit.